Cancellation Policy

Booking & Cancellation Policy

If you have to cancel or reschedule an appointment you must provide us a 24 hour notice, this is to create opportunities for new appointments and to avoid a service charge of up to $100 per person for same day cancellations or no shows.

Vouchers or Groupons will be fully forfeited / redeemed under our same day cancellation or no show policy.

Most spa services over $25 in value have to be pre-paid before they can be booked; a Mist gift card number is required for booking an appointment. Gift cards can be purchased online via Paypal or at Mist location.